VOIP Phone System For Small Businesses

Converged Platform

ETERNITY NE is a true convergence of communication technologies with integrated interfaces for FXO (CO), GSM/3G and VOIP networks. ETERNITY NE intelligently selects the most cost-effective route to place local, mobile or long distance calls and reduces telephony costs.

Flexible Phone Options

ETERNITY NE offers flexibility to choose from convenient phone options such as Analog phones, digital key phones, IP phones and Mobile phones as office extensions to communicate from the device of user’s choice.

Modular Architecture

ETERNITY NE comes in standard configuration of CO Lines with Analog and Digital extensions to fulfill the essential requirements of start-up businesses. ETERNITY NE flexibly accommodates the growing communication requirements with optional interface modules such as GSM, UMTS (3G), VOIP Server, Voice Mail and Door Phone to integrate in the same platform in future.

Enterprise Grade Features

ETERNITY NE - VOIP Phone System for Small Businesses is embedded with advance functionalities and productivity enhancing features of enterprise grade phone systems.

VOIP Telephony

Many small businesses are embracing VOIP in their day-to-day office communication realizing the cost benefits and flexibilities offered by VOIP. ETERNITY NE - VOIP PBX system sends all long distance calls via data packets over internet instead of traditional telephony networks.

• Open Standard SIP

• IP Trunks and Extensions

• Presence Indication and IM

• Peer-to-Peer Calling

• Dynamic DNS client

• VoIP over UMTS (3G)

• Call Forking

• Fax over IP (T.38 and Pass-through)

Voice Mail and Integrated Auto-attendant

ETERNITY NE - EPABX system for small office ensures uniform treatment to all customers with efficient routing and handling of calls, round-the-clock.

• 4 Auto-attendants with Voice Guidance

• 32 Users and 5 Group Mailboxes

• Personalized Greetings and Messages

• Greetings by Day, Night and Holidays

• Voice Mail to Email Notification

• Conversation Recording up to 576 Hours

Mobile Extensions

Reaching the mobile workforce on daily/hourly basis using traditional telephony networks such as POTS (CO) and GSM results into significant increase in communication costs. The advanced mobility feature of ETERNITY NE enhances the user’s flexibility to stay in touch with office communications utilizing system resources from the field.

Mobility Inside the Office

ETERNITY NE replicates the PBX features available on desk phone to Wi-Fi handsets with SIP support. This enables workers to roam within campus, cafeteria or anywhere in the office within the reach of wireless local area network (WLAN) coverage.

Mobility Outside the Office

When the employees are out of office premises– at customer premises, remote sites or anywhere, they can use standard mobile phones as office extensions to stay connected with the office users and customers. All convenience features, preferences and settings available on a user’s desk phone follows on the user’s Wi-Fi and Mobile extensions. Dialling by Extension Number, Trunk Access for Outbound Calls, Caller ID, Call Transfer, Auto-attendant, Voice Mail, Conference and many more PBX features allows seamless on-site and off-site user mobility.

Web based Management

ETERNITY NE offers a simple to use and intuitive web based management wizard. Anyone with basic technical knowhow and computer skills can easily configure and program ETERNITY NE features for day-to-day operations. This makes troubleshooting a lot easier with its ability to program it from any part of the world. Basic features and settings are easy to understand and most of them can be configurable by the user themselves.

Control Call Costs

Range of cost control features helps optimizing the use of system resources and reduces monthly telephony bills considerably.

• Call Budgeting on Trunks and Extensions

• Toll Control for Authorized Usage of Trunk Line Resources

• Call Duration Control to Limit Unwanted Lengthy Conversations

• Least Cost Routing for Lowest Call Costs

• Mobile CUG for Office and Field Workers for Free Calling

Improve Staff Productivity

ETERNITY NE offers all convenience features and productivity enhancing tools as available to enterprise users.

• Auto Redial Saves Time Spent in Dialling of a Busy Number

• Distinctive Ringing Helps Prior Identification of an Incoming Call

• Conference Helps Quick Decision Making and Reduces Delays

• Hot Line Feature Helps Quick Connectivity to a Trunk or an Extension

• Priority Ensures Calls from Important Numbers are Served First

Extend Business Reach

Mobile workers can utilize full capabilities of ETERNITY NE phone system on their mobile phones. This enhances customer responsiveness and helps in quick decision making.

• Remain Connected with Office Communications through Mobility Features

• Share Voice Mail, Dial Plan and Class of Services from Mobile

• Use Mobile, Laptop or PDA as Mobile Extensions

• Hold/Transfer calls and also initiate conference calls to provide better solutions to the Customers

Future Proof Solution

The state-of-the-art design and modular architecture allows connecting optional interfaces in the same platform as and when required.

• Add or Remove Interface or User Capacity as Required in Future

• Optional and Field Pluggable Interface Modules

• Open Standard SIP Support

• Built-in Call Routing Gateway Features

East of Management

Eliminate the need for dedicated IT staff. Users can make minor changes on their own, such as allocating class of services, adding or removing extensions, configuring voice mail and more.

• Web based Local and Remote Management

• Multiple Language Support

• System Localization as Per Country Specific Parameters

• Password Protected Access