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telecom solutions for manufacturing

Telecom Solutions for Manufacturing

High productivity with precision is becoming one of the biggest challenges these days. To achieve the same, manufacturing enterprises need to synchronize various processes. Strong internal communication is prerequisite for maintenance and monitoring of different processes. The businesses also need a reliable communication link between their employees who are working at remote locations to ensure timely delivery of superior quality goods. Keeping this in mind, investing in a specifically built IP-PBX for manufacturing becomes a viable option. Being loaded with advanced features, the solution helps reduce capital and operational expense and manage resources from a single location.

To meet all critical and essential communication needs of manufacturing enterprises, Matrix offers a range of reliable and advanced IP-PBX systems. Matrix Communication solutions help the staff to respond to their customers quickly, lower time-to-market, increase productivity and enhance corporate image. The manufacturing units can bring multiple facilities and sites on a single network to share common resources and incorporate uniform services across all locations with Matrix VoIP Gateways for manufacturing industry.


Minimized Telephony Costs Expands Reach
  • Shared Lines

    Use common outgoing lines among all office users for optimum usage of the organization’s resources.

  • Least Cost Routing

    Selectively use PSTN, GSM/3G and VoIP lines to place local, mobile or long distance calls.

  • Toll Control

    Selectively allow and restrict employees from calling certain areas and numbers.

  • Call Budgeting

    Define calling budget for individual users and outgoing lines to ensure optimum usage of resources. On exceeding budget, the system automatically blocks class of services.

  • Auto Call Disconnect

    Limit unwanted lengthy conversations by automatically disconnecting active call if exceeding a pre-defined call duration limit.

Minimized Telephony Costs Expands Reach
Connect Factories and Branch Offices Cost-Effectively
Connect Factories and Branch Offices Cost-Effectively
  • Reduce telecommunication charges by using Peer-to-Peer VoIP telephony to connect branches.
  • Bypassing PSTN Toll using VoIP reduces long-distance charges significantly.
  • Dial-by-Extension Number with Simplified 3-Digit Dialing
  • Secured Communications using SRTP/TLS over VoIP
Enhance Image and Professional Visibility
  • Voice Mail with Personalized Greetings
  • Multi-participants Conference Bridge
  • Play Automated Greetings 24X7
  • Play Music or Information for Callers on the Hold
Enhance Image and Professional Visibility
Quickly Note Orders and Dispatch Information
Quickly Note Orders and Dispatch Information
  • Efficient handling of distributor calls – Transfer to other dept., Forward Calls, Conference, Music on Hold
  • Instant SMS Confirmation of Order Noting and Dispatch Info
Create a Flexible Workplace for Employees
  • Surf, Play, Talk Wireless
  • Freedom from Cables
  • Works with any Wi-Fi enabled Devices for Voice and Data Communications
  • Integration with Public Address and Fire Alarm System for Broadcasting
Create a Flexible Workplace for Employees
Reach to Field Professionals Anywhere, Anytime
Reach to Field Professionals Anywhere, Anytime
  • Easily connect with field employees using Mobile Softphone App.
  • Use latest VoIP technology to get rid of cellular, CUG and roaming call charges.
  • Video Call, Presence Sharing, Instant Messaging helps connecting instantly with the field professionals.
  • Monitor status of home landlines from outside to avoid misuse by employees.
  • Mobile Softphone Available for popular Android/iPhone
Easy Central Management of Multiple Branches
  • Web based Remote Management for anywhere Control over Systems
  • Secure Login with HTTP/HTTPS
  • TR069 helps in Auto Configuration
  • SNMP for Monitoring
  • Easy to Manage for Mass Deployments
  • Simple UI and Installation Wizard makes adding users, extensions and Class of Service easy.
Easy Central Management of Multiple Branches



Manufacturing Solution

Head Office/HR
Head Office/HR Matrix provides a complete solution for head offices of manufacturing units:
  • Quick Connectivity with Inter Departments for Meetings and Discussions
  • Send SMS through PBX for Notifications
  • Integration with Public Address System and Fire Alarm for Emergency Broadcast
  • Minimize Telephony Costs while Calling Prospective Employees for Recruitment
Factory / Production
Factory / Production Matrix helps manufacturing units stay connected with factory units for improved performance and enhanced productivity:
  • Send Order Noting and Dispatch Confirmation through SMS
  • Connect to Head Office with Three Digit Dialling for Faster Operations and Decision Making
  • Use Outgoing Telephone Lines of Head Office and Reduce Telephony Cost
Sales Force
Sales Force Matrix provides a comprehensive solution for field employees:
  • Mobile and PC Apps as Office Extension for Day-to-day Communications
  • Advance Call Capabilities with Video Calling, Instant Messaging and Conversation Recording
  • Directory Integration to choose from Extensions, Phone and All Contacts
  • Voice Mail helps Stay Connected with Business Calls
IT Staff / Administrator
R&D Center Matrix works as an aid for IT staff by providing:
  • Connect Multiple Locations - Head Office, Factory and R&D Centre using VOIP
  • Web-based Remote Management for anywhere Control over Systems
  • Manage System using Local Language
  • Reduced Downtime with Redundancy during Power Failures
  • Secure Login with HTTP/HTTPS
  • Easy to Manage for Mass Deployments
  • Simple UI and Installation Wizard make adding users, extensions and class of service easy.
Finance Matrix helps finance departments for faster operations:
  • Quick Connectivity to Distributors and Sales Force on Mobile Extensions for Payment Issues
  • Faster Operations with Direct Station Selection Keys for Shortcut Connectivity
  • SMDR helps in generating online and offline reports for keeping tabs on call expense.
  • Call Conference with Marketing and Management for Pricing Structures and Reforms
R&D Center
R&D Center Matrix aids R&D to adapt faster and better methods for processes and production:
  • Connect with Production Department for Day-to-day Operations
  • Enhance Productivity with Advance Call Management for Quick Project Completion
  • Minimize Telephony Cost using VOIP for Long Distance Client Calls
  • Convenience with Call Scheduling from Home or Office


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