Telecom Solutions for Manufacturing

High productivity with precision is becoming one of the biggest challenges these days. To achieve the same, manufacturing enterprises need to synchronize various processes. Strong internal communication is prerequisite for maintenance and monitoring of different processes. The businesses also need a reliable communication link between their employees who are working at remote locations to ensure timely delivery of superior quality goods. Keeping this in mind, investing in a specifically built IP-PBX for manufacturing becomes a viable option. Being loaded with advanced features, the solution helps reduce capital and operational expense and manage resources from a single location.

To meet all critical and essential communication needs of manufacturing enterprises, Matrix offers a range of reliable and advanced IP-PBX systems. Matrix Communication solutions help the staff to respond to their customers quickly, lower time-to-market, increase productivity and enhance corporate image. The manufacturing units can bring multiple facilities and sites on a single network to share common resources and incorporate uniform services across all locations with Matrix VoIP Gateways for manufacturing industry.

BENEFITS

Minimized Telephony Costs Expands Reach

Shared Lines
Use common outgoing lines among all office users for optimum usage of the organization’s resources.
Least Cost Routing
Selectively use PSTN, GSM/3G and VoIP lines to place local, mobile or long distance calls.
Toll Control
Selectively allow and restrict employees from calling certain areas and numbers.
Call Budgeting
Define calling budget for individual users and outgoing lines to ensure optimum usage of resources. On exceeding budget, the system automatically blocks class of services.
Auto Call Disconnect
Limit unwanted lengthy conversations by automatically disconnecting active call if exceeding a pre-defined call duration limit.

Connect Factories and Branch Offices Cost-Effectively

Reduce telecommunication charges by using Peer-to-Peer VoIP telephony to connect branches.
Bypassing PSTN Toll using VoIP reduces long-distance charges significantly.
Dial-by-Extension Number with Simplified 3-Digit Dialing
Secured Communications using SRTP/TLS over VoIP

Enhance Image and Professional Visibility

Voice Mail with Personalized Greetings
Multi-participants Conference Bridge
Play Automated Greetings 24X7
Play Music or Information for Callers on the Hold

Quickly Note Orders and Dispatch Information

Efficient handling of distributor calls – Transfer to other dept., Forward Calls, Conference, Music on Hold
Instant SMS Confirmation of Order Noting and Dispatch Info

Create a Flexible Workplace for Employees

Surf, Play, Talk Wireless
Freedom from Cables
Works with any Wi-Fi enabled Devices for Voice and Data Communications
Integration with Public Address and Fire Alarm System for Broadcasting

Reach to Field Professionals Anywhere, Anytime

Easily connect with field employees using Mobile Softphone App.
Use latest VoIP technology to get rid of cellular, CUG and roaming call charges.
Video Call, Presence Sharing, Instant Messaging helps connecting instantly with the field professionals.
Monitor status of home landlines from outside to avoid misuse by employees.
Mobile Softphone Available for popular Android/iPhone

Easy Central Management of Multiple Branches

Web based Remote Management for anywhere Control over Systems
Secure Login with HTTP/HTTPS
TR069 helps in Auto Configuration
SNMP for Monitoring
Easy to Manage for Mass Deployments
Simple UI and Installation Wizard makes adding users, extensions and Class of Service easy.

SOLUTION

Manufacturing Solution

Head Office/HR

Matrix provides a complete solution for head offices of manufacturing units:

Quick Connectivity with Inter Departments for Meetings and Discussions
Send SMS through PBX for Notifications
Integration with Public Address System and Fire Alarm for Emergency Broadcast
Minimize Telephony Costs while Calling Prospective Employees for Recruitment

Factory / Production

Matrix helps manufacturing units stay connected with factory units for improved performance and enhanced productivity:

Send Order Noting and Dispatch Confirmation through SMS
Connect to Head Office with Three Digit Dialling for Faster Operations and Decision Making
Use Outgoing Telephone Lines of Head Office and Reduce Telephony Cost

Sales Force

Matrix provides a comprehensive solution for field employees:

Mobile and PC Apps as Office Extension for Day-to-day Communications
Advance Call Capabilities with Video Calling, Instant Messaging and Conversation Recording
Directory Integration to choose from Extensions, Phone and All Contacts
Voice Mail helps Stay Connected with Business Calls

Finance

Matrix helps finance departments for faster operations:

Quick Connectivity to Distributors and Sales Force on Mobile Extensions for Payment Issues
Faster Operations with Direct Station Selection Keys for Shortcut Connectivity
SMDR helps in generating online and offline reports for keeping tabs on call expense.
Call Conference with Marketing and Management for Pricing Structures and Reforms

R&D Center

Matrix aids R&D to adapt faster and better methods for processes and production:

Connect with Production Department for Day-to-day Operations
Enhance Productivity with Advance Call Management for Quick Project Completion
Minimize Telephony Cost using VOIP for Long Distance Client Calls
Convenience with Call Scheduling from Home or Office

IT Staff / Administrator

Matrix works as an aid for IT staff by providing:

Connect Multiple Locations - Head Office, Factory and R&D Centre using VOIP
Web-based Remote Management for anywhere Control over Systems
Manage System using Local Language
Reduced Downtime with Redundancy during Power Failures
Secure Login with HTTP/HTTPS
Easy to Manage for Mass Deployments
Simple UI and Installation Wizard make adding users, extensions and class of service easy.

Telecom Solutions for Manufacturing