Matrix supported a leading pharmaceutical company-Glenmark, to accommodate its growth that is anticipated to tip up to 1500 users

The company is India's leading energy meter manufacturer, providing comprehensive energy metering solutions and a range of prepayment metering system, digital panel meters, grid metering, smart energy meter and electric power meter.

They wanted to communicate with their head office cost effectively and integrate both the systems and extend the communication from internal users of NEC Phone System to the remote users of Microsoft Lync Server for calling. Integrating two different solutions into the same network presented some real challenges.


INDUSTRY Manufacturing Industry
CUSTOMER A leading Energy Meter Manufacturer
LOCATION Head office Rajasthan, India
CHALLENGES
  • Cost effective Communication using existing infrastructure
  • Inflexible network design
  • Hassle of integration with multi-vendor devices
SOLUTION Matrix SETU VTEP (VoIP-PRI Gateway)
  • Existing PBX is connected to SETU VTEP through E1 interface and SETU VTEP is tied-up to the LYNC server though VoIP.
Partner Ultra HI-Tech Systems

Cost effective communication using existing infrastructure was the major challenge. The company wanted to communicate with their head office cost effectively and integrate both the systems and extend the communication from internal users of NEC Phone System to the remote users of Microsoft Lync Server for calling. Integrating two different solutions into the same network presented some real challenges:

  • Inflexible network design
  • Hassle of integration with multi-vendor devices

Matrix SETU VTEP (VoIP-PRI Gateway) is the ideal solution to meet the requirement of the customer. Existing PBX is connected to SETU VTEP through E1 interface and SETU VTEP is tied-up to the LYNC server though VoIP.

  • Users of main PBX can dial to any user of LYNC Server
  • Users of LYNC Server can dial to any user of main PBX
  • LYNC User can use Trunk lines of main PBX*
  • Incoming calls received on Trunk Lines of main PBX can be rerouted to the user of LYNC Server*
  • Incoming calls received on PRI Trunk of main PBX can be rerouted to the user of LYNC Server based on DID configuration of SETU VTEP*
  • Incoming calls received on PRI Trunk of main PBX can be rerouted to the user of LYNC Server based on channel wise configuration of SETU VTEP*
  • Users of LYNC server can use PIN Authentication on SIP route to restrict the access of main PBX and possible misuse of resources**

*At main PBX, tied-up PRI Port must be configured in Network mode [Master] and In SETU VTEP; it must be configured in Terminal [Slave] mode.

**PIN Authentication can be used on SIP trunk only if the incoming call routing for the SIP trunk is set for route calls after answering the call and collecting digits.

Matrix SETU VTEP is a compact and dedicated Gateway for VoIP to T1/E1 PRI network offering simple but cost-effective solution for multi-location branch office communication. This intelligently designed gateway incorporates advanced features with multiple inactivity options to connect with legacy communication system using T1/E1 or PRI signaling. SETU VTEP offers reliable and cost-effective solutions to the changing requirements of business communication offering customer value for their money.

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