Professional service, rich guest experience and systematic hotel activities are the keys for building reputation and creating a loyal customer base. Owners of guest centric hotels are always looking for communication solutions that facilitate automation of regular hotel operations. They need products that enable their employees to respond to guests' request from anywhere in the hotel.
Matrix offers all-in-one and integrated Hospitality PBX solution for small budget to luxury hotels. Matrix hospitality communication solution empowers hoteliers to meet the industry-wide communication challenges and deliver superior guest experience. Matrix solutions are scalable to address the current as well as future communication needs of hotels of every size.
Matrix Hospitality Phone systems are based on cutting-edge IP technology and state-of-the-art design. These solutions are scalable to address the current as well as future communication needs of hotels of every size.
Hotel staff can enhance guest experience and improve staff productivity with hospitality features, front desk, PMS integration, staff mobility extensions and voicemail with personalized greetings by Hospitality PBX.
Because only when the rings of guests are attended efficiently, does the cash register rings!
Matrix Hospitality solution provides a simplified reception solution by providing:
Matrix solution provides specialized radio interfaces for the security personnel, letting them secure the hotel perimeter in an enhanced way.
| MOTOROLA Gm338 | LUP 332 (VHF) |
| TADIRAN RT 6001/PRC 6020 (HF) | HYT TM-610 |
| TADIRAN RT-7330M (VHF) | ICOMM F110 |
| STARS V MKII 25W |
Matrix offers best features for hotel guests such as:
Matrix allows the hoteliers to integrate third party software directly with the existing hotel communication system.
Matrix Hospitality solution allows the hotel staff to delight customers by serving them in an innovative way by providing:
Matrix Hospitality solution makes the life of IT staff simpler by providing:
Matrix systems with integrated hotel features help concierge and operator to reduce the time spent on administrative activities and devise innovative guest services.
Advance hospitality features help hotel staff to deliver personalized services and prompt response to guest requests, all adding to better guest experience. This helps convert new guests into regular visitors and retain loyal guests.
Matrix Hospitality enables hotel staff to respond through the communication solution while on-themove, allocate resources dynamically and integrate specialized property management systems to streamline and automate hotel business processes.
Hotel staff, located anywhere in the hotel premises, can respond to the guest requests while on-themove. They can use Wi-Fi phones and mobile phones as service extensions to increase reachability and fast responsiveness.
Matrix hospitality solution is open and easy to integrate with any third party Property Management System (PMS). Below is the list of PMS/HMS, which can be readily integrated with Matrix Hotel-Motel IP-PBX.
Note: If any of your PMS is not listed here. Please contact us at Telecom@MatrixComSec.com
| Micros Opera | IDS |
| RMS | eZee Technosys – eZee |
| Protel | Winsar Infosoft – WINHMS |
| Auto Clerk | Acumen Software – HOTSOFT |
| CHaR | Power Brain – POWER HMS |
| Infor (Amadeus) | RSI |
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