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A reputed name in Financial Services with group companies providing services such as Private Wealth Management, Retail Broking and Distribution, Institutional Broking, Asset Management, Investment Banking, etc. Started as a stock broking company, the company is now a well-diversified firm offering a range of financial products and services.
Being an established firm, a Centrex Communication Network was already in place. However, Centrex has limited features along with recurring costs. As a growing organization, they required a communication solution equipped with all modern features with full control over the system.
The financial Firm has multiple branches and communication between these branches is essential. Hence, one of the primary requirements was to connect all branches with each other. Integrating various branches with Centrex Communication Network becomes difficult for employees as they must remember a lot of numbers.
As the organization grew, Multiple lines were terminating on the premise and the recurring maintenance cost also increased along with regular billing.
Matrix Offered following solution to the leading financial firm: