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Gold's Gym India is one of the reputed fitness chains with 85+ branches spread across the country. Being the leading fitness authority on health and fitness, Gold's Gym focuses on offering enhanced services to their customers.
For smooth communication between all branches and the head office, Gold's Gym was looking for a compact telephony solution. They wanted to invest in a solution that offers mobility to their employees along with the internet facility.
|CUSTOMER||Gold's Gym India|
|PARTNER||Corporate Telesystems Private Limited, Delhi|
Gold's Gym wanted to establish a robust communication link between its 17 branches and the head office. Access to 3G internet and IP-PBX features anywhere in the gym premises was their prime requirement.
Matrix, along with its channel partner Corporate Telesystems Private Limited, understood the requirement and tailored a solution that fulfilled the customer's distinct needs. Matrix deployed ETERNITY GE12SAC - IP-PBX for Universal Connectivity and Seamless Mobility at the head office to cater to their requirement of multi-location connectivity. NAVAN CNX226 2G2 was installed at the branches for streamlined internal communication and internet access.
SPARSH M2S, mobile app was offered to connect the mobile gym trainers and other personnel with the receptionist or the desk employees. SPARSH M2S improves communication experience with a set of features such as Conference, Comprehensive Call Handling, Conversation Recording, Presence Sharing and Instant Messaging.