Introduction The evolution of telecommunication and the hospitality industry has almost been parallel. The growth of the former led to the modernization of the latter and vice versa has been true to the fact. In the hospitality industry, starting from telegraph services to telephones and now to smart room technology, the adoption of telecom solutions has [...]
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Multi-location - a word that has been the buzz of the market in recent years. It goes by the conventional definition of an adjective that describes the presence of any entity in various spaces or geographies. But it can be defined as one of the vital parameters that can make or break your business when it [...]
The world is turning towards a digital approach for everything from the simple task of buying groceries to vital livelihood operations. Running multinational companies and international academies are all a part of it. With the corporate future now being prone to unprecedented calamities such as a pandemic, we are turning towards a whole new era [...]
We live in a world, where the quickest mantra to profit gain is getting more for less. The idea of a SOHO is the embodiment of the same. The graphs of expansion of the technological advancements and the spatial requirements of a business, over the years are inversely proportional to each other. So [...]
The present times witnessed a major change in the way we communicate at our workplaces. It gave birth to hybrid workplaces like work from home which changed our manner of communication. At the same time, it brought up questions about the flexibility and reliability of communication between people at different locations. Organizations which are relying on [...]
Do you wish to increase the productivity of your business? Are you looking for a solution to enhance the customer experience in your organization? Does your business lack communication and collaboration with employees work remotely? If the answer to any of the above questions is affirmative, then you have come to the right place. Today’s workforce [...]
Due to these unprecedented times, consistent productivity is one of the major concerns for all organizations. Innovative ideas, holistic approaches, and experienced staff are only of value if your organization is able to complete the projects and accomplish their goals on time. Do you find yourself wondering that despite having all the necessary pieces to make [...]
Unified communication (UC&C) solutions help organizations provide their employees with real-time access to services such as conferencing, data sharing, messaging, and phone communications from several devices, thereby improving and streamlining business processes. Integration with the latest technologies with UC has greatly helped organizations to change the face of their communication systems. Virtual assistants, bots and other [...]
Legacy equipment or outdated communication systems take a toll on the best of your business economy. Should you find yourself in the rut and need a way out where you can maintain your old communication system while being able to gain VoIP features as well, hybrid communication systems can be your solution. Nowadays, hybrid communication systems [...]
If you had told me 10 years ago that people will be able to connect across countries on a Unified platform and still get consistent-in office experience while working from multi-location branches of an enterprise, I may not have believed you. But today, times have changed, and this is possible. There is a growing appetite for [...]
The ever-changing technology makes an enterprise take drastic steps to establish complete control over their communication systems. Presently, it is extremely difficult (maybe impossible) for an organization to shift its entire Unified communication to VoIP, the latest technology. However, there are many factors to consider before taking this step, such as current investment on their on-premises [...]
Imagine a situation where your child is calling you on your mobile; your colleague is waiting for a response on the desk phone while you are writing an Email to a potential customer. How hectic and troublesome this situation is and how often does this happen? To ease your work and give communication convenience, don’t you [...]
Communication hurdles in an enterprise can have adverse impacts on enthusiasm, working relationships between the employees, error-free results, business profit and more. These problems, when left unchecked, can cause potential reduction in staff productivity, high employee turnover, and other issues that can bring down the company’s public image. And for today’s dynamic enterprise environment, smarter communication [...]
CXOs are busy and have no time to waste; their day is packed with multiple meetings and lots of projects awaiting their reviews. With such a schedule, the last thing they might want is to have a desk phone that only allows calling. What is an IP phone basically? Well, an IP phone is a communication [...]
An introduction to EPABX/IP-PBX, Unified Communications, VoIP GSM Gateways, and Communication Endpoints Whether it’s about planning an enterprises’ communication from scratch or devising a strategy to expand your current communication setup, it is imperative to first get to know about all the products and solutions that exist in the market. Key Takeaways: • Get to know [...]
With over 80% of corporations using Unified Communications, it is no surprise that softphones have a growing market. And why not? Let’s take a glance at your office desk, if I make a smart guess, there is a laptop, its charger, a desk phone, your office bag, a water bottle (if not, please have one), and [...]
If you are in charge of the ICT ( Information & Communication Technology) requirements for an enterprise large enough to house multiple departments and functioning across multiple locations, this is for You! In recent times, emphasis over the importance of enterprise communication system and it’s impact are being made. Yet too many organizations it’s still the [...]
Are you an enterprise functional in multiple countries? Or even cities? Do you have employee base active round the clock? Are your employees deputed on the field and visit clients? Do you have clients across the globe? Or you wish to have them across the world? And the most important question, are you ‘the’ facility manager [...]
IP phones are the talk of today. But the telecommunication industry has come a long way. The telephony system started with trunk calls that included complicated wiring. Connecting a caller with the called party included a complicated process of first connecting to the trunk office through which they would manually place the call to respective recipients. [...]