||BFSI (Financial Services)
||India Infoline (IIFL)
- To have simultaneous calling of all the employees
- Easy scalability of the system for future expansion plans
- All deliverable in a single image system
Matrix ETERNITY LE – The IP-PBX for Large Enterprises
- ETERNITY LE scalable up to 1500 ports
- 50+ PRI trunks for outbound calling of each employee
- System ready for future scalability plans
Corporate Tele Systems
Mishandling communication can cost a financial service company to misunderstand its client's needs and harm the Customer Relationship.
Having large number of customers across varied locations and heavy call traffic, company required a Communication System that can support such heavy call flow and simultaneous calling for each of their employee, thus reducing communication delay.
Matrix along with its Delhi based channel partner - Corporate Tele Systems offered ETERNITY LE as a Communication Solution with PRI trunk support to IIFL 's new four floored office accommodating 600+ employees. ETERNITY LE is a compact, single rack solution supporting up to 1500 ports and offers cutting-edge functionality eliminating the need of large power stations and multiple cabinets.
Simultaneous Calling for each employee in the office:
With the requirement of 50+ PRI trunk support, customer opted for ETERNITY LE for each floor of their office for simultaneous outbound calling.
Support to future scalability plans:
ETERNITY LE perfectly sufficed their present user requirement and still kept them open for future scalability plans, be it on trunk or user end.
- Low terminating cost of PRI lines as compared to analog lines for each user
- Reduced call traffic as high as 40%
- Future-proof solution with scalability for further expansion plans