In today’s competitive business scenario, small businesses need an efficient phone system that can increase employee productivity, reduce telephony costs and provide high-end call management features. Matrix ETERNITY NE is a next generation IP-PBX for small businesses having 10 to 32 users. A small yet powerful IP-PBX, ETERNITY NE provides all business class telephony features to be productive, look professional and enhance customer services.
ETERNITY NE is a true convergence of communication technologies with integrated interfaces for FXO (CO), GSM/3G and VOIP networks. ETERNITY NE intelligently selects the most cost-effective route to place local, mobile or long distance calls and reduces telephony costs.
ETERNITY NE offers flexibility to choose from convenient phone options such as Analog phones, digital key phones, IP phones and Mobile phones as office extensions to communicate from the device of user’s choice.
ETERNITY NE comes in standard configuration of CO Lines with Analog and Digital extensions to fulfill the essential requirements of start-up businesses. ETERNITY NE flexibly accommodates the growing communication requirements with optional interface modules such as GSM, UMTS (3G), VOIP Server, Voice Mail and Door Phone to integrate in the same platform in future.
ETERNITY NE is embedded with advance functionalities and productivity enhancing features of enterprise grade phone systems. Features such as Call Park, Transfer, Hold and Forward, Six-way Conference Calling, Automatic Route Selection, Automated-attendants, Web based Administration and many more are provided as built-in without any additional cost.
Many small businesses are embracing VOIP in their day-to-day office communication realizing the cost benefits and flexibilities offered by VOIP. ETERNITY NE sends all long distance calls via data packets over internet instead of traditional telephony networks.
ETERNITY NE VOIP Server module comes with integrated Registrar, Proxy and Presence server. It can register up to 16 local or remote IP extensions and four SIP trunks. Ability to communicate from a convenient device such as IP desk phone, SIP softphone or Mobile phones with SIP client adds another dimension to user flexibility.
Open Standard SIP
IP Trunks and Extensions
Presence Indication and IM
Dynamic DNS client
VoIP over UMTS (3G)
Fax over IP (T.38 and Pass-through)
ETERNITY NE ensures uniform treatment to all customers with efficient routing and handling of calls, round-the-clock. Choice of multiple auto-attendant languages, option to leave voice mail upon non-availability, email notification of voice mail and automatic recording of important calls ensures professional business approach and enhanced customer service.
4 Auto-attendants with Voice Guidance
32 Users and 5 Group Mailboxes
Personalized Greetings and Messages
Greetings by Day, Night and Holidays
Voice Mail to Email Notification
Conversation Recording up to 576 Hours
Reaching the mobile workforce on daily/hourly basis using traditional telephony networks such as POTS (CO) and GSM results into significant increase in communication costs. The advanced mobility feature of ETERNITY NE enhances the user’s flexibility to stay in touch with office communications utilizing system resources from the field.
ETERNITY NE replicates the PBX features available on desk phone to Wi-Fi handsets with SIP support. This enables workers to roam within campus, cafeteria or anywhere in the office within the reach of wireless local area network (WLAN) coverage.
When the employees are out of office premises– at customer premises, remote sites or anywhere, they can use standard mobile phones as office extensions to stay connected with the office users and customers. All convenience features, preferences and settings available on a user’s desk phone follows on the user’s Wi-Fi and Mobile extensions. Dialling by Extension Number, Trunk Access for Outbound Calls, Caller ID, Call Transfer, Auto-attendant, Voice Mail, Conference and many more PBX features allows seamless on-site and off-site user mobility.
ETERNITY NE offers a simple to use and intuitive web based management wizard. Anyone with basic technical knowhow and computer skills can easily configure and program ETERNITY NE features for day-to-day operations. This makes troubleshooting a lot easier with its ability to program it from any part of the world. Basic features and settings are easy to understand and most of them can be configurable by the user themselves.
Range of cost control features helps optimizing the use of system resources and reduces monthly telephony bills considerably.
Call Budgeting on Trunks and Extensions
Toll Control for Authorized Usage of Trunk Line Resources
Call Duration Control to Limit Unwanted Lengthy Conversations
Least Cost Routing for Lowest Call Costs
Mobile CUG for Office and Field Workers for Free Calling
ETERNITY NE offers all convenience features and productivity enhancing tools as available to enterprise users.
Auto Redial Saves Time Spent in Dialling of a Busy Number
Distinctive Ringing Helps Prior Identification of an Incoming Call
Conference Helps Quick Decision Making and Reduces Delays
Hot Line Feature Helps Quick Connectivity to a Trunk or an Extension
Priority Ensures Calls from Important Numbers are Served First
Mobile workers can utilize full capabilities of ETERNITY NE phone system on their mobile phones. This enhances customer responsiveness and helps in quick decision making.
Remain Connected with Office Communications through Mobility Features
Share Voice Mail, Dial Plan and Class of Services from Mobile
Use Mobile, Laptop or PDA as Mobile Extensions
Hold/Transfer calls and also initiate conference calls to provide better solutions to the Customers
The state-of-the-art design and modular architecture allows connecting optional interfaces in the same platform as and when required.
Add or Remove Interface or User Capacity as Required in Future
Optional and Field Pluggable Interface Modules
Open Standard SIP Support
Built-in Call Routing Gateway Features
Eliminate the need for dedicated IT staff. Users can make minor changes on their own, such as allocating class of services, adding or removing extensions, configuring voice mail and more.
Web based Local and Remote Management
Multiple Language Support
System Localization as Per Country Specific Parameters
Password Protected Access
|ETERNITY NE312||ETERNITY NE416|
|Single Line Telephones||12||16|
|GSM/UMTS (3G) Trunks*||2||2|
|ETERNITY Port||10/100 Mbps RJ45 Port
To connect VOIP users and trunks, Web based Programming and CDR Reports
|Voice Mail System*||4 Channels, 36 Mailboxes and Email Notification|
|Voice Messages||16 Modules of 14 seconds each
For Auto-attendant, Voice Tones and Voice Help
|Power Supply||External Adaptor 24VDC@2A|
|Dimensions||30 W x 4.25 H x 20 D cm (11.81” x 1.67” x 7.87”)|
|Installation||Wall Mount, Table-Top, 19” Rack Mount|
|* Optional and Field Pluggable Module|