Hotel-Motel PBX

The Communication Lifeline of Hotel Industry

Overview

Professional service, rich guest experience and systematic hotel activities are the building blocks for success in the hospitality industry. Guest centric hotels require specialized communication solution to automate hotel operations and help their staff to respond from anywhere in the hotel premise.

Matrix offers a comprehensive solution for all communication needs of small budget to luxury hotels with 20 to 400 rooms. Based on universal slots architecture and state-of-the-art design, Matrix hospitality PBXs are scalable as per the hotel requirements. Hotels can excel and differentiate themselves with Matrix hospitality solution complemented by hotel wizard, front desk management, ready PMS integration, voice mail system and built-in auto-attendant.

Key Features

    ETERNITY Jeeves
  • Automatic Wake-up Calls and Reminders
  • Busy Lamp Field (BLF) Indication
  • Call Budgeting
  • Call Privileges
  • Call Cost Calculation
  • Check-in/Check-Out
  • Do Not Disturb
  • Third-Party PMS/CAS Integration
  • Guest-In/Guest-Out Status
  • Music-on-Hold
  • Mini Bar Status and Display
  • Message Notification
  • Room Status Display
  • Room Occupancy Status           
  • Room Clean Status
  • Room Shifting
  • Remote Programming
  • Room Monitoring (Baby Listening)
  • Room Reservation Status
  • Voice Mails and Messages
  • Web-based Front Desk User Wizard

Benefits

  • Automate Routine Activities
  • Boost Staff Efficiency and Productivity
  • Enrich Customer Experience and Services
  • Increase Guest Satisfaction and Loyalty
  • Reduce Operating Costs
  • Extend Mobility to Staff Members
  • Easy Integration with Existing Telephony Interfaces
  • Systematic and Transparent Hotel Operations with PMS Application
  • Wide Connectivity Options as Wireless Phones and IP DECT

Specifications

System Resource Description ETERNITY PE
(Hotel with 10-40 Rooms)
ETERNITY GE
(Hotels with 100-200 Rooms)
ETERNITY ME
(Hotels with 300-400 Rooms)
3SP 6SP 6S 12S 10S 16S
Built-in Operator Console Operator Consoles - - - - 4 4
RS232C (COMM) Ports SMDR/PMS/CAS Interface 1 1 2 2 2 2
Parallel Printer Port Printer with Centronics Interface - - - - - 1
Analog Input Port External Music Source 1 1 1 1 1 1
Analog Output Port Public Address System 1 1 1 1 1 1
Digital Input Port Sensor or Panic Switch 1* 1* 1 1 1 1
Digital Output Port Relay, Contactor, Door Lock 3* 3* 3 3 1 1
Conference Number of Conference Participants 6 15 15 15 15 21
Voice Messages
(16 Seconds Each)
Auto Attendant, Voice Help, Voice Tones 6 6 6 16 16 16
SLT Ports Single Line  Guest Room Phones 24 48 120 240 320 320 or 512*
DKP/DSS Ports Operator Console 24 32 48 48 64 or 128* 64 or 128*
VoIP Users Registration of VoIP Phones, Softphones and Mobile SIP Clients 50 50 500 500 999 999
COPorts Two Wire Trunk (CO) Lines 8 16 96 128 128 128
T1/E1/PRI Ports T1 or E1 Lines 3 6 6 8 8 8
BRI Ports ISDN BRI Network or ISDN Compatible Devices 6 12 24 32 32 32
Power Supply Option1(Mains):100-240 VAC, 47-63 Hz
Option2(DC):48VDC+20%

Note: *With PS48VDC – 500W

Our Customers

INTERNATIONAL HOTELS
Hotel Cambiago, Cambiago - Italy
Hotel Posta, Como - Italy
Hotel Prati, Castrocaro Terme - Italy
Hotel Club Roccaruja, Stintino - Italy
Residence Il Mulinaccio, Pievepelago - Italy
Hotel Calvanella, Sestola - Italy
Hotel La Contrada, Verbania Intra - Italy
Hotel Alexandra Plaza, Riccione - Italy
Hotel Dynasty, Sassuolo - Italy
Hotel Mediterranee, Lungomare - Italy
Hotel Schiller, Cervia - Italy
Hotel Audi, Rimini - Italy
Hotel Elba, Rimini - Italy
INDIAN HOTELS
Mourya Rajadhani - Gujarat
Hotel International Residency - Maharashtra
Golden City, Kolkota - West Bengal
Hotel Samrat - Chandigarh
Thapovan Beach Resort, Mulloor - Kerala
B6 Panchali - Kerala
Hotel Varkala Park - Kerala
Edassery Mansion - Kerala
Edassery Resort - Kerala
Blooming Bay - Kerala
Ever Green Resort - Kerala
Mountain Mist - Kerala
Hotel Highland - Kerala
Thiruvambadi Beach Resort - Kerala
Hotel Pallavi - Gujarat


Hotel Phones

ETERNITY works in conjunction with wide range of hotel phones – such as analog phones, digital key phones, operator consoles, IP phones and mobile phones as hotel terminals.

SPARSH VP Series IP-Phone

  • 3 SIP Accounts
  • LAN and WAN Ports
  • PoE Option
  • User-Programmable Keys
  • Anonymous Call and Selective Call Rejection
  • Auto Configuration
  • Auto Answer with Headset Interface
  • Conference
  • Peer-to-Peer Calling
  • Dialed, Received, Missed and Rejected Call Logs
  • G.711, G.722, G.723, G.726 and G.729AB
  • DHCP, PPPoE, NAT and STUN
  • Least Cost Routing
  • Message Wait Indication
  • Voice Mail Key
  • Multiple Call Handling (4 Calls)
  • Phone Book with 100 Entries
  • Ringer, Speech and LCD Controls
  • Desk-Top and Wall Mounting
  • Web Configuration

EON48 Series Digital Key Phone

  • 2x24 and 6x24 Swivel LCD
  • 17 Touch-Sense Keys for Features
  • 16 User-Programmable Keys
  • Optional 64 Keys Expansion Unit (DSS16x4)
  • Backlit and Contrast Control
  • Full-Duplex Speaker
  • Ringer and Message Wait Lamp
  • Desk-Top and Wall Mounting

Operator Console with Key Expansion Unit

  • Companion DSS for EON48
  • 64 Keys for Direct Station Selection
  • DSS16X4 Use One DKP Port
  • Dual Color LEDs for Port Status

IP Phones

SPARSH VP248 IP phone is a range of high-definition IP Phones. SPARSH VP248 supports a host of additional features providing the quick access to the hotel features at single touch of a button. VP248 is available in following four variants:




SPARSH VP248PE 6 Line x 24 Characters LCD Display with PoE
SPARSH VP248P 6 Line x 24 Characters LCD Display
SPARSH VP248SE 2 Line x 24 Characters LCD Display with PoE
SPARSH VP248S 2 Line x 24 Characters LCD Display

Digital Key Phones

EON48 is a versatile, feature-rich and easy to use digital key phone. It provides all productivity boosting features at single touch access. EON48 is available in following two variants.


Operator Console

DSS 16x4 is an additional key expansion module for EON48S and EON48P. It offers 64 direct station selection keys with dual-color LED indication.


PC based Operator Console

EONSOFT offers integration of PC with IP-PBX by providing all functionality of operator console on computer. This provides flexibility in working style and convenience for hotel staff.


Resources





Supported Third-Party PMS Solutions
Matrix hospitality solution is open and easy to integrate with any third-party Property Management System (PMS). Adjacent is the list of PMS/HMS which can be readily integrated with Matrix Hotel-Motel IP-PBX.

Note: If your PMS is not listed here. Please contact us at PMT@MatrixComSec.com
Micros Opera IDS
RMS eZeeTechnosys – eZee
Auto Clerk Acumen Software – HOTSOFT
cHaR Power Brain – POWER HMS
Infor Classic Starlight