Overview

The Hospitality industry is witnessing intense competition with new-entrants and continual change in hotel technology. Hoteliers face problems in integrating older hotel systems with advance communication technologies. To continue and manage with the changing business environments they always look for better and flexible systems ensuring maximum return.

Matrix offers all-in-one advance and integrated communication solution for small budget to luxury hotels. Matrix hospitality communication solution empowers hoteliers to meet the industry-wide communication challenges and deliver superior guest experience.

Increase Staff Productivity and Efficiency
Increase Staff Productivity and Efficiency
Matrix systems with integrated hotel features help concierge and operator to reduce time spent on administrative activities and devise innovative guest services.



Retain Loyal Guests
Advance hospitality features help hotel staff to deliver personalized services and prompt response to guest requests, all adding to better guest experience. This helps convert new guests into regular visitors and retain loyal guests.



Streamlines Hotel Business Processes
Matrix Hospitality enables hotel staff to respond communication solution while on-the-move, allocate resources dynamically and integrate speacialized property management systems to streamline and automate hotel business processes.



Mobility
Hotel staff, located anywhere in the hotel premises can respond to the guest requests while on-the-move. They can use Wi-Fi phones and mobile phones as service extensions to increase reachability and fast responsiveness.



PMS Integration
Matrix hospitality solution is open and easy to integrate with any third-party Property Management System (PMS). Adjacent is the list of PMS/HMS which can be readily integrated with Matrix Hotel-Motel IP-PBX.

Note: If your PMS is not listed here. Please contact us at PMT@MatrixComSec.com
Micros  Opera IDS
RMS eZeeTechnosys – eZee
Protel Winsar Infosoft – WINHMS
Auto Clerk Acumen Software – HOTSOFT
CHaR Power Brain – POWER HMS
Amadeus RSI



Suggested Products



Matrix Solution for Small Hotels

Matrix Solution for Small Hotels

Small hotels can also offer premium amenities to its guests. Matrix offers communication solution for hotels with 10 to 40 rooms, which have exclusive hospitality features to enhance customer services and save cost.
Product best suited: Matrix ETERNITY PE
Matrix Solution for Medium and Large Hotels

Matrix Solution for Medium and Large Hotels

Matrix offers a wide solution portfolio for customer focused hotels with 100-400 rooms. Pre-loaded with advance features, voice mail system, ready integration with PMS/HMS and many other makes Matrix an ideal choice for mid-sized premium to large luxury hotels.
Products best suited: Matrix ETERNITY GE, ETERNITY ME and ETERNITY LE

Resources


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