Allowed
and Denied Lists
Allowed and Denied Lists are used
to restrict dialing of long-distance
and international numbers. A number
is blocked if its prefix matches
any entry in the Denied Lists.
On the other hand, a number is
allowed to go through if it matched
with any entry of Allowed List.
This provides flexibility of allowing
only specific numbers while blocking
all others.
Automatic
Call Distribution
Eternity offers different schemes
to select destination port for
an incoming call. They are First
Free and Round Robin.
Automatic
Number Translation
The Eternity modifies the dialed
number or part thereof so that
it matches with the numbering
plan that is understood by destination
networks like PSTN, GSM/CDMA and
VoIP. For example in the case
of VoIP network, if a user dials
the number (223344) to call www.abc.com,
the Eternity adds appropriate
access code (*777) specified by
the ITSP and dials out the number
- *777223344 instead of 223344.
And in the case of GSM/CDMA, when
a caller dials just the local
number, the Eternity adds country-area
codes as appropriate prefix.
Call
Accounting System (CAS) Interface
Matrix Eternity offers interface
for most types of Call Accounting
System protocols available world-wide.
This helps in easy integration
of the third party call accounting
software with the Matrix Eternity.
Call
Detail Recording (CDR) - Outgoing
Eternity stores all the outgoing
calls made in its internal memory.
Various reports can be generated
on the COM port using filters
like Port, Number, Date, Time,
Duration of the Call, etc. Online
dumping of the call records is
also supported.
Call
Detail Recording (CDR) - Incoming
All the incoming calls are remembered
by the Eternity in its memory.
Details like Port, Date, Time,
Caller Number, Answer Time and
Call Duration are stored in the
database. Various reports can
be generated on the COM port using
filters like Port, Number, Date,
Time, Duration of the Call, etc.
Online dumping of the call records
is also supported.
Call
Maturity
The call maturity information
received on the outgoing destination
port is transmitted to the source
port to prevent hanging of the
port.
Call
Duration Control (CDC)
Duration of each call made through
Matrix Eternity can be controlled.
When the duration of a call exceeds
the set time limit, the call is
forcefully disconnected. Different
time limits can be set on each
port.
Caller
Line Identification Presentation
(CLIP)
Matrix Eternity supports CLIP
on ISDN and GSM/CDMA ports.
Call
Progress Tones
Call Progress Tones like Dial
Tone, Ring Back Tone and Busy
Tone, Alert Tone can be selected
to match with the tones used in
the region or the country where
Matrix Eternity is installed.
CLI
Based Routing
Matrix Eternity can route the
call based on the calling party
number. This allows routing certain
callers to specific ports directly
without intervention of the operator.
Compact
and Sturdy
Matrix Eternity is all-integrated
gateway equipment. The 19”
rack type design is easy to maintain
and occupies lesser space.
Conference
Bridge
The built-in conference bridge
allows callers to dial-in a live
conference at a scheduled time
just by dialing a code. Multiple
simultaneous conferences are supported
each having multiple participants
with the upper cap of 15 participants.
Day
Light Saving
The Real Time Clock (RTC) of the
Eternity moves forward or backward
automatically in tune with the
Day Light Saving requirements
of the country.
Direct
Dial-In (DDI) Routing
Eternity can be programmed intelligently
for DDI Routing feature which
makes it possible to route the
call to desired station directly.
The functionality of this routing
logic should be supported by PBX.
Distributed
Processing Architecture
Matrix Eternity deploys multi-processor
architecture, wherein each card
has its own dedicated micro-controller,
code and data memories. The local
processor is responsible for processing
of commands and generating events
for the Master. The Master processor
is a 32-bit RISC processor and
controls all the slave cards.
This technology enhances flexibility
and reliability.
Emergency
Number Dialing
This feature allows user to make
the emergency number using GSM/CDMA
and T1/E1/PRI TE port. The four
emergency numbers of maximum of
24 digits can be stored in Eternity.
Fax
over IP (FoIP)
The Matrix Eternity user can send
and receive the Fax over SIP trunk.
The Eternity supports FoIP using
T.38 Vocoder and Pass Through
technology.
Fixed
Number Dialing#
Pre-configured number can be dialed
out as soon as a call lands on
a port. This allows point-to-point
connectivity without the repeated
need of dialing the same number.
Flexible
Configurations
The Eternity can be configured
to meet the exact port and traffic
requirements preventing fixed
overheads. Modular system design
gives you flexibility to expand
the system capacity at any given
point of time. System’s
capacity can be enhanced by just
placing the required card in the
system. Multiple cards of the
same type can be used simultaneously
giving flexibility in all directions.
Hot
Swap (Optional)
This is very important hardware
feature of Matrix Eternity ME.
Any cards can be plugged-in or
plugged-out (Swap) during the
system ON condition, without disturbing
the functioning of the system.
This feature is not supported
by Eternity GE.
International
Mobile Equipment Identity (IMEI)
Number
International Mobile Equipment
Identity (IMEI) number provided
on Eternity GSM engine is a unique
15 digit code to identify an individual
GSM port. This number can be used
to associate the GSM port with
a particular GSM network.
Jeeves
- Web Based Programming Tool
The Eternity supports built-in
web server for system configuration
locally in LAN or remotely through
WAN or Internet. Web browsers
like Internet Explorer or Mozilla
Firefox can be used to log in
to the Eternity and open and modify
the system configuration pages.
Least
Cost Routing
The Eternity selects a port that
is offering the least cost for
an outgoing call. It supports
different LCR algorithms when
call is originated from GSM/CDMA
port, T1/E1/PRI port or SIP Account.
Different routing options like
CLI Based, Fixed, All Calls, Dialed
Number Based Routing and Called
Number Based are provided to select
the most cost-effective route.
Modular
Architecture
Network
Selection
Each GSM/CDMA port can be programmed
to work only with a few selected
networks preventing a GSM/CDMA
port from registering with an
overlapping but costly network.
This flexibility is very useful
when Matrix Eternity is installed
near a state or national border.
Peer-to-Peer
Calling
Eternity can make and receive
calls from other VoIP users without
any Registrar or Proxy servers.
Numbers and IP addresses can be
assigned to the other VoIP users
to provide direct access across
the network. Organizations having
multiple locations like branch
offices and factories can use
this features to provide direct
dialing between these end-points.
Port
Status
Matrix Eternity monitors availability
of all the ports continuously.
If a port is not available for
any reason, Eternity routes the
call on the next best-fit port.
QSIG
Networking of multiple Eternity
and PBX is possible over T1/E1/PRI
links. QSIG facilitates value
added features like Call Transfer,
Call Forward, Call Back, etc.
over this link.
Redundancy
(Optional)
The Eternity offers redundancy
for its all important functional
blocks - Control, Switching and
Power. It supports duplication
of the Master Card, the Switch
Card and the PS48V Card. For any
failure on the Power Card and
the Switch Card, the stand-by
card takes over smoothly. Whereas,
if the Master Card fails, the
stand-by Master Card takes over
automatically but the system restarts.
Redundancy is offered only in
Eternity ME10SDC.
Remote
Programming
It is possible to change the configuration
of the Matrix Eternity from anywhere
in the world. The only things
the system engineer need is access
to Internet and password.
SIM
PIN
Eternity allows user to program
8 digits PIN number (Personal
Identification Number) which prevents
the SIM against unauthorized use.
User has to enter PIN for making
any operations. User can change
the SIM PIN as and when required.
SIM gets blocked if PIN is entered
wrongly thrice in a row.
SIM
PUK
PUK (Personal Unlock Key) number
provided by service provider can
be read by Eternity. It is an
8-digit number which is assigned
to the SIM card. PUK is required
to unlock the SIM which gets blocked
on entering SIM PIN wrongly thrice
in a row.
SIP
Accounts (Trunks)
The Eternity allows maximum of
32 SIP Accounts of multiple service
providers or all from a single
service provider. Each SIP trunk
can be programmed for either making
outgoing calls, receiving incoming
calls or both. Various allocation
methods like First Free, Round
Robin are supported to select
the most appropriate SIP ITSP
for a given call.
Speech
Gain Setting
Matrix Eternity allows user to
set Receive and Transmit gain
on GSM/CDMA port to improve quality
of speech.
System
Activity Log
Eternity maintains a complete
system activity log. User can
find out when a particular card
was removed from the system or
even when a particular port was
not detected by the software of
the system.
System
Fault Log
Eternity possesses a functionality
of watch dog, where by it keeps
maintaining a log of all faults
occurring in system. Various faulty
events like Card Absent, RTC Failure,
T1/E1/PRI Signal Loss, etc. are
registered in the fault log. A
very helpful feature for system
engineer to identify the faulty
condition and to take appropriate
preventive actions against such
errors.
Time
Tables
The system can work differently
depending upon the time of the
day. It allows flexible programming
for four time zones. Thus long
distance dialing access may be
denied to certain stations within
specified duration of time or
trunk calls may directly reach
security office after the office
shuts down or a specific message
is played on a holiday.
Time
Zones
Call routing can adapt to different
routing needs during day time,
lunch time and night hours. Four
different time zones can be programmed
and each port can be programmed
to behave differently in each
time zone.
Universal
Routing#
The Eternity supports port-agnostic
routing. A call received on a
GSM/CDMA port or SIP Account,
can be routed on any channel of
a T1/E1/PRI NT port, T1/E1/PRI
TE or even another GSM/CDMA port.
Similarly, a call received on
any channel of T1/E1/PRI NT port
can be placed on a GSM/CDMA port,
any SIP trunk, any channel of
T1/E1/PRI TE port or even another
channel of T1/E1/PRI NT port.
Universal
Slots
All the expansion slots of Matrix
Eternity are universal in nature.
Any card can be inserted in any
slot and the system will configure
it automatically. This scheme
eliminates configuration bottle-necks
because any slot can be used for
VoIP, GSM/CDMA, T1/E1/PRI, BRI
or POTS and thus allowing completely
flexible configuration.
Voice
Greetings and Prompts
Matrix Eternity offers voice greetings
and guidance to the users at various
call phases. Maximum five calls
can be given voice prompts simultaneously.
Voice
Mail System Card
Matrix Eternity offers an option
of integrated, “in-skin”
voice mail. Voice Mail card can
manage 16 simultaneous calls.
It has capacity of 512 mailboxes
with adequate storage capacity.
The Voice Mail card can be inserted
in any of the universal slots
offering all voice mail features
that can boost productivity of
any organization.